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Effective Date: August 1, 2025
Last Updated: October 8, 2025
At Counter Cultural Life, operated by The Hostettler’s LLC ("Company," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, how we protect it, and how you can control or delete your information. By using our website, https://www.countercultural.life , or any of our programs, memberships, or services, you agree to this Privacy Policy.
We collect information from you in several ways:
a. Information You Provide Name, email address, billing and shipping address Payment information (processed securely by third-party processors) Account registration details Communication history (emails, messages, forms, etc.) Course or membership data (assignments, uploads, etc.)
b. Information Collected Automatically We may collect data automatically through analytics and cookies, including: IP address, browser type, operating system, device type Site usage (pages visited, time spent, referring sites) Cookies, pixels, and similar technologies (for analytics and marketing)
c. Information from Third Parties We may receive limited data from third parties, including: Payment processors (e.g. Stripe, PayPal) Analytics tools (e.g. Google Analytics) Email service providers (e.g. Mailchimp, ConvertKit, etc.) Social media platforms (e.g. Facebook, Instagram)
We do not collect any sensitive data such as race, religion, sexual orientation, or health information.
We use your information to: Provide and operate our courses, memberships, and services Process payments and manage customer accounts Communicate with you about updates, promotions, or support Personalize your experience on the site Analyze usage and improve our offerings Protect against fraud or unauthorized activity Comply with legal or regulatory obligations We do not sell your personal information to any third party.
If you opt in to receive marketing communications, we may send you newsletters, updates, or promotions related to our products and services. You can unsubscribe at any time by: Clicking “unsubscribe” in any email, or Contacting us at live@countercultural.life. Unsubscribing will not affect essential transactional or service-related emails (such as receipts or course access details).
Our site uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect site functionality. See our Cookie Policy for more information.
We may share your data only when necessary with: Service providers (e.g., Zenler as our course platform, Stripe/PayPal for payments, Zoom/Vimeo for video hosting) Email and communication tools (e.g., SendGrid, Mailchimp) Analytics tools (e.g., Google Analytics, Meta Pixel) Professional advisors (legal, tax, accounting) Each third party processes data in accordance with their own privacy policies and security measures. We require all partners to maintain confidentiality and data protection standards consistent with applicable law.
We implement appropriate administrative, physical, and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and you acknowledge that transmitting data over the internet carries some inherent risk.
We retain personal information only as long as necessary to: Fulfill the purposes outlined above Comply with legal, tax, or accounting requirements Resolve disputes and enforce agreements After that, your data may be deleted or anonymized.
You may request to: Access the personal data we hold about you Correct or update inaccurate information Delete your information (“right to be forgotten”) Withdraw consent for marketing Request a copy of your data To exercise these rights, email us at live@countercultural.life. We will verify your identity and respond within a reasonable timeframe.
Our website and services are intended for users 18 years or older. We do not knowingly collect data from users under 18. If you believe we have inadvertently collected information from a child, please contact us to delete it.
If you access our website from outside the United States, please note that your data may be transferred to and processed in the U.S., where data protection laws may differ from your home country.
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date. Continued use of the site after changes indicates your acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact: Counter Cultural Life Operated by The Hostettler’s LLC Email: live@countercultural.life. Location: Clark County, Indiana, USA.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us OR update your profile in your account.